General Q's

What is the shelf life of your products?

Our herbal tinctures last up to 2 years and our skincare products last 1-2 years after manufacturing date. On the bottom of each product your will find a sticker with a batch number and EXP date. The EXP date is the date of expiration.

Do I need to refrigerate my products?

None of our products require refrigeration, however we do recommend storing them in a cool, dark place away from direct heat and light for maximum freshness.

Which of your products are breastfeeding and/or pregnancy safe?

Under each products "how to use" section will notify you if the product is safe for pregnancy or breastfeeding. It will also notify you of any other precautions.

Currently at this time, all our herbal tinctures are not breastfeeding or pregnancy safe. We are currently working on a pregnancy and breastfeeding safe product line. Besure to sign up to our newsletter to be notified when we launch.

All our skincare products are pregnancy and breastfeeding safe.

Where does the sweetness come from in your tinctures?

The sweetness comes from the base of the vegetable glycerine which is derived from coconuts. Vegetable glycerine is naturally sweet and a great alternative for alcohol-based tinctures.

Are any of your products safe for kids?

We recommend most our formulas for adults over 18 years of age. The following formulas may be found by your child’s practitioner to be suitable for kids, but always ensure to dose by weight according to the label if applicable and speak with their doctor first.

Can your formulas be taken together?

Yes, our products can be taken together. However, we recommend taking a maximum of 2-3 daily formulas at once, and using others as tools on an as-needed basis

I live in a warm climate will that effect my skincare items?

Because we use all natural ingredients heat and/or warmer weather can change the texture and smell of our lotions and balms, especially during shipping. If you receive your order and the lotion or balm is more on the liquid side, shake to bottle vigorously and then refrigerate it for 1 hour to allow it to solidify.

Shipping & Return Q's

When will I receive my order?

Because we are a small company, please allow 2-3 business days for your order to be processed and shipped. For domestic shipments (Continental USA), please allow 2-6 business days after shipment for your package to arrive.

After your order processes, you will receive an email with your order confirmation. Once your package ships, you will receive a separate email with tracking information and you will soon be able to log into your account to track your order.

What are your shipping costs?

All shipping costs are determined upon location, type of shipping (standard, expedited, etc.) and weight of product. You may see estimated shipping costs when you are checking out.

All continental US orders over $75 USD will receive free standard shipping.

Do you ship outside of the USA?

At this time we do not ship internationally. We only ship to USA residents.

How do I track my order?

After your order ships, you’ll receive a notification email with a tracking number and link, so you can check on your shipping status and know when to expect your order.

How can I change my shipping address?

If you contact us within a few hours after placing your order we will do our best to change your address. Unfortunately once your order is processed, we cannot change your address. Please email us at with your order number if you believe your package won’t arrive to you.

Do you ship to Alaska & Hawaii?

Yes, we ship to Alaska & Hawaii.

Do you ship to Canada?

We unfortunately do not ship to Canada at this time. Please sign up to our newsletter to be notified when we are able to ship internationally.

How can I cancel my order?

Unfortunately once your order is processed it cannot be cancelled as it’s already on its way to being shipped. Nevertheless, if you email us within 12 hours after you place your order to, there is a chance we can cancel it in time! If your order is processed and on its way to you and you’d like to return it, you can write RETURN TO SENDER on the package (without opening it) and have it sent back to us for a refund minus a $9.95 shipping and handling fee. Please email us at if you’re in this situation

Can I return my order for a refund?

Our return policy is designed to ensure your satisfaction. Due to the nature of our small-batch, consumable products, we typically cannot accept returns for hygienic and safety reasons.

If a product doesn't meet your expectations, email us at We may offer refunds or credits for future purchases, giving you flexibility to explore other products.

What types of payments do you accept?

We accept Visa, Mastercard, American Express, Discover, and PayPal.

Why is my credit card payment not going through?

If you are seeing an error upon entering your credit card information please make sure of the following: 1) The credit card numbers you entered is correct, including the security code 2) The name, billing address and zip code you enter upon checkout matches the name on your credit card billing statement (most common problem) 3) You have sufficient funds in your account (if using a debit card). Once an error occurs, your order is not processed and you will have to checkout again. If you are still having problems, you can pay via PayPal.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at